![]() ![]() I was shocked at that, and paid it anyways. I then had to pay, an expensive $36, and she offered a $5 discount. She then had the guy come over to me to apologize, but I really wanted to get out of that place. The receptionist came over, and saw that I was upset, and apologized to me for his behavior. I walked back out to the store front, almost in tears from mistreatment. I felt so belittled at his aggression, that I asked if I could leave, regardless if it wasn't complete. He was friendly and we went back to the chairs.Īs I resat in the chair, the man then angrily made comments and sternly expressed his anger that I "complained to her", as well as other hostile remarks. The receptionist called the guy and he offered to fix it, both agreeing it wasn't well done. Relax Nails and Spa 1964 Vandalia Street, Collinsville, Illinois, 62234 Entrepreneur Services HANDS AND NAILS 22 services nail replacement cut down. ![]() I heard other ladies expressing their negative experiences and outcomes, as we were all crammed in a little area as we waited for the polish to dry.Īs I went to pay, I politely expressed that I was not pleased with the whole experience. I decided to do ombr though and that made it 36. We were sat where customers were waiting to be seen. A gel manicure is 28 and a regular pedicure is 18, which is what I usually get. It wasn't well done, it was quick, sloppy, and nails cut extremely short.Īfter the very short time in the chair, two of us were escorted to sit in the front reception with little fans to dry, but my one friend was seated in a proper area for drying. Even with an appointment, we had to wait a long time (way past the appointment time). Today was my first and last visit at this place. Everyone I know that has been there has said the same thing, there is a problem with the staffs attitudes and rudeness. Honestly, for the price, go somewhere else and get treated better. I don't accept service where the customer is being blamed and publicly shamed, especially when it was a giant lie and her mistake. Her and two other women start talking loudly and she kept repeating I came in late and didn't say I wanted shellac, until finally I was pushed over the edge and angrily told her I came at the time I was supposed to and made the appointment for two manicure pedicure, shellac, even called to confirm, and that it was not my problem they misunderstood, and definitely not an excuse to treat me rudely. They convinced both grandparents to get a pedicure next to me Stayed open later than closing to make sure they made my grandparents comfortable. I stopped in close to closing time to get a mani/pedi and the staff was SO friendly and accommodating. She continued arguing with me until finally she let us sit down and get our pedicures. 50 reviews of Relax Nails & Spa 'Absolutely go Here on vacation for a week with my grandparents. When I came, the lady at the front counter got upset with me saying I was half an hour late. I came at this time and even confirmed the appointment with them earlier that day. I booked for two manicure and pedicures, shellac at a certain time. Top 10 Best Nail Salons in Germantown, TN - December 2023 - Yelp - September Nail Salon, Tip & Toe Boutique, Elite Nail Spa, Nail Bar-Saddle Creek, Ann's Nails, Relax Nail Spa, Venus Nail’s, Nailology Salon and Spa, Summer Nail Bar, Ace Nails & Spa. I was a regular customer of there's and always ignored this until finally I was treated so poorly I never returned. We finish with a soothing 10-minute foot and calf massage, paraffin wax, hot towel and regular polish of your choice.Ridiculously rude staff. Each treatment includes foot soaking, cuticle treatment, buffing, nail shaping and foot scrubbing with pumice bar mask. It has a little bit of every aspect of enrichment you will need to renew, rejuvenate and restore your skin.Įscape in one of our four custom treatments. + Enrich - No.5 is not only rich in scent but also in moisture and protein. ![]() It’ll fight any damage coming your way to preserve and protect against aging, and bring your skin back to life… making your skin look and feel forever young. + Revitalize – Green tea almond is powerful. The two together are perfect if you’re about to or have had too much fun under the sun. Coconut will protect, moisturize, and heal, pineapple is full of vitamin C and antioxidants. + Relax – Oh how relaxing and sweet coconut pineapple is. ![]() + Romance - The goodness of flowers aren’t just romance and beautiful to look at, they are also used to heal, hydrate, and leave your skin smelling exquisite. Each treatment includes nails shaping, cuticle treatment, buffing, sugar scrub, paraffin wax treatment, hand massage and regular polish of your choice. Indulge in one of our four custom deluxe manicure treatments. ![]()
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